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A new user does not have their email and password registered in our system. We require all users to register their email and create a password.
An existing user has their email and password already registered in our system. If you are an existing user and have selected new user to login, you will be re-directed to the existing user tab to login. If you forgot your password as an existing user, you may click “Forgot your password”, or click here to change it.
Frequently asked questions
I can’t understand how to login
I have forgotten my password
It keeps showing errors I don’t understand
What is a new user vs a returning user?
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